In today's fast moving and competitive market, customer service and relationship management had became an important factor to any business. This is a critical area that not only helps you maintain the cost of your business operations, it is potentially a key contributing factor in your profitability as well.
We fully understand this concept and hence, created SMS-CRM module with objectives to help you manage day-to-day relationship with your customers, and of course, via the mobility way!!

SMS-CRM is a customer relationship management module that helps you catogorize your customers base. Each customer record is entered with important details such as name, company, product's purchased, level of loyalty, payment credibility, and etc. You can then easily search and extract more relevant customers list for different purposes. For instance, you can extract and reward all your loyal customers in supporting your business.

So, take advantage of SMS-CRM today, increase your customer satisfaction level, and increase after-sales revenue by having more happy customers within your base.

In any business, there are 2 main markets, being your "existing customers" and "the rest". In most cases, the market of "the rest" is always many times bigger than "existing customers". While maintaining "existing customers", you will also need to acquire new customers from "the rest", for your business to grow. In order to attract "the rest" towards your business, you need to first create an added value in your offerings. And this is the main objective of our SMS-VOUCHER tool!!
How to do this?
SMS-VOUCHER allows you to provide virtual discount vouchers, downloadable via a simple SMS. To made it more attractive to your new customers, you may present a limited quantity of vouchers in your advertisements and promotions campaign. For instance, "300 discount (20%) vouchers are available for download via SMS. Hurry!! First-Come-First-Serve!!". Enable your SMS-VOUCHER today, and expect an ultimate return of your A&P investments!!

SMS-DOCUMENT is an automated document delivery service. The service allows you to create multiple document delivery profiles, which delivers different type of documents at a simple SMS message request. By a simple SMS message, SMS-DOCUMENT helps you deliver your soft copy literatures such as company profile, financial reports, investors' reports, product brochures, prospectus, registration forms, service guide lines, to product manuals, and etc. to your customers.
Scenario:
You are on the way to an important meeting. A customer calls and request for your company profile for a sales contract, urgently, as his boss is going overseas later in the evening. So, what do you do? Let SMS-DOCUMENT helps you deliver the document at the command of your finger-tip, via SMS. Activate your SMS-DOCUMENT today, and start enjoying the mobility of information delivery to your existing and potential customer base.

SMS-RSVP is an SMS Reservation channel that is used for capturing reservation request via the convenient SMS technology.

With SMS-RSVP service, your customers are now able to send you their reservation requests via SMS. These requests will then be delivered to the existing email address of your reservation center. Hence, there is no change to your present setup and operations.

Each reservation request is assigned and replied with a unique reference number for tracking purposes, by the customers and your reservation center.

Enable your SMS-RSVP today, and start to take advantage of this mobility technology!!

SMS-SUPPORT gives you a new method in managing all the field support events to your customers base.

With SMS-SUPPORT, your customers are now able to send you their support requests via SMS. This way, all support requests can now be centralized, with each support request assigned and replied with a unique reference number for tracking purposes, by your customers and your support center.

All support requests are delivered immediately to the existing email address of your technical support center. Hence, there is no change to your present setup and operations.

Enable your SMS-SUPPORT today, and manage your customers with an utmost professional way!